"It gives us the opportunity to take more orders simultaneously," he said.Ĭulver's started introducing two-lane drive-throughs last year, though decisions on whether individual restaurants build them are up to franchise owners like Waller. Wisconsin-based burger and custard chain Culver's newest Chicago-area restaurant opened last week in Pullman, on Chicago's South Side, with a two-lane drive-through that franchise owner Baron Waller hopes will get diners in and out faster than at his other restaurants, including one in the Bronzeville neighborhood that's "always busy, and always has a line." Now they're doubling down - testing drive-throughs with double, triple or even quadruple lanes. In the early days of the COVID-19 pandemic, with restaurant dining rooms closed, chains counted on drive-through and takeout business to survive.
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